Accessibility
L’Auberge Provençale, located in White Post, Virginia in the Shenandoah Valley, warmly welcomes all guests. However, due to the historic significance of our 1783 Main Manor House, the Inn is not wheelchair accessible. Removal of necessary physical barriers for complete accessibility is not readily achievable as such removal would threaten or destroy the historic significance of the property.
The physical barriers include the following:
- The walkway from the parking area to the property entrance has topography changes.
- The Inn is elevated and the navigation of steps is required to enter the property.
- Due to the historic nature of the building, the interior structure includes narrow hallways and doorways that do not accommodate a wheelchair.
- There is no elevator.
- No rooms include a roll-in shower.
Accessible Accommodation(s):
So all guests can enjoy L’Auberge Provençale significant steps have been taken to remove barriers where possible at our property and our efforts are ongoing. We offer the following for those with with limited disabilities which do not require the use of a wheelchair:
- Our ground floor rooms are suitable for those with limited disabilities that do not require the use of a wheelchair. Assistance is available to help with the navigation of 2 steps to the entrance of the ground floor rooms. The ground floor rooms include standard door frames and private ensuite private baths which includes step-in showers or shower/tub combinations.
- La Table Provençale is accessible and includes an accessible bathroom.
- With 24 hour notice, we can also accommodate special diets including vegetarian, vegan, dairy-free, gluten-free, low-carb and low-fat.
Our goal is to ensure that anyone who wishes to visit L’Auberge Provençale can do so, regardless of their physical abilities. Among the ways we strive to comply with the ADA:
- It is our standard operating procedure that individuals with disabilities be able to make reservations for an accessible accommodation during the same hours and in the same manner as individuals who do not need an accessible room.
- We have identified and described accessible features as well as physical barriers with enough detail to allow individuals with disabilities to determine independently whether a given guest room or cottage meets their accessibility needs.
- It is our standard operating procedure to ensure that our accessible guest room option is held for use by individuals with disabilities. However, we protect our clients’ right to privacy of disclosure.
- We guarantee that an accessible guest room, once reserved, is held for the reserving customer and is removed from all reservation systems. We make reasonable efforts with third-party reservation systems to ensure that an accessible room is available through at least some of these services and that information concerning the accessibility of the room is included on their reservation platform.
- Guests with legitimate service dogs will be provided access to all areas of the inn where members of the public are allowed to go.
For special accommodation needs, please call us directly at (540) 837-1375 so we can help you determine the best guest room to ensure you have a comfortable arrival and enjoyable stay.
Website Accessibility
We are committed to facilitating the accessibility and usability of this website for all people with disabilities. We will continue to implement the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) or such other standards as required by the Americans with Disabilities Act (ADA). On a periodic basis, our website will be tested with assistive technology. Please be aware that our efforts are ongoing. You may email us info@laubergeprovencale.com or call us at (540) 837-1375 with questions or concerns regarding ADA accessibility issues, including issues accessing the website.